Orders & Shipping
How long does delivery take?
We typically deliver within 5-7 business days across India.
Do you offer free shipping?
Yes! We offer free shipping on all orders above ₹499.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email and WhatsApp.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery. Items must be unused and in original packaging.
How do I initiate a return?
Contact us via WhatsApp or email with your order number and reason for return.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned item.
Products
Is your jewellery waterproof?
Our stainless steel pieces are water-resistant. However, we recommend removing jewellery before swimming or bathing for longevity.
Will the gold plating fade?
With proper care, our 18K gold plating maintains its shine. Avoid contact with chemicals and moisture.
Are your products hypoallergenic?
Yes, our stainless steel jewellery is hypoallergenic and safe for sensitive skin.
Payment
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD).
Is COD available?
Yes, Cash on Delivery is available for orders within India.